Customer Care and FAQ

What size are your digital scrapbook pages?

All digital paper is 12 x 12 inches (30.48 x 30.48cm), with the exception of some of our glitter paper which is 6 x 6 inches (15.24 x 15.24cm).

What is the size of each clipart?

Each set varies, but most cliparts are 6 x 6 inches (15.24 x 15.24cm) at the largest point. Be sure to check the product description for individual clipart sizes.

Can I print your digital scrapbook paper on a 8.5 x 11 paper or A4 paper?

You can print our 12 x 12 inch (30.48 x 30.48cm) digital scrapbook papers on to a 8.5 x 11 inch paper or A4 paper. However, because our designs are square the image will either be cut off on one side of your paper, or if the image is scaled down, you will not be able to fill the entire sheet of paper with the scrapbook image.

Does the clipart have a transparent background?

Yes, all our cliparts are PNG format, which allows for a transparent background.

How do I download my order?

Once your payment has completed, you will be able to download all your files immediately. An email will be sent to you with your order details and download links. Or you can log into your Huckleberry Hearts account from the top of our homepage, then click on files. You can then chose the files you wish to download. If you have any problems downloading your items, feel free to contact us.

I purchased an item(s) from Huckleberry Hearts, but I lost the files. Can I download the files again?

Your files are available to you on Huckleberry Hearts for as long as you have an account with us. You may download the items as many times as you need. However, we recommend that you download your items and store them in a secure place as items are occasionally removed from our store and will no longer be available for you to download. We also ask that you use your Huckleberry Hearts digital art in accordance with our Terms and Conditions. You are not allowed to share or give away your Huckleberry Hearts digital art.

Can I share the files I purchased from Huckleberry Hearts with a friend?

No, you cannot share Huckleberry Hearts digital art, even if its for personal use. Please see our Terms and Conditions page for more detailed information on how our art can be used.

Can I use Huckleberry Hearts art in items I sell?

Yes, you can use our art in items you sell! However, we recommend you visit our Terms and Conditions page for all the details of how many you can sell, how you can use our art, and what you cannot do with our art. If you still have questions about using our art in your creations, please feel free to contact us.

I want to use some of your digital art on my blog/website. Can I do that?

Yes you can! You are welcome to use our digital art in your personal blog or website. You can find more information about using our art in your business on our Terms and Conditions page. If you have any additional questions regarding using our art on your blog/website, please feel free to contact us.

Can I give away my project I made using your art in a giveaway on my blog/website?

You can use Huckleberry Hearts graphics on personal or non-profit projects without credit as long as no money or profit is made. If you share your personal/non-profit project (ex: as a giveaway or freebie) on your personal/non-profit site, blog or social media all Huckleberry Hearts artwork must be flattened, uneditable and unextractable. Graphic credit must be given to Huckleberry Hearts including an url that links back to our website (https://www.Huckleberry-Hearts.com) within the description and/or on the same page as the item. Please see our Terms and Conditions page for more information on this topic. If you have further questions regarding this topic, please feel free to contact us.

Can I use your digital art as part of set of digital art I sell on my website/store?

No, you CANNOT sell any of Huckleberry Hearts artwork in a commercial scrapbook kit of any kind even it is altered. This includes but is not limited to clipart packs, paper packs, and image collections. You CANNOT sell Huckleberry Hearts artwork as your own.

Do I need to buy a license to use your digital art commercially?

Huckleberry Hearts digital artwork sets come with small commercial use (1000 copies sold or less). However, to use the artwork commercially it is required that graphic credit be given to Huckleberry Hearts including an url that links back to our website (https://www.Huckleberry-Hearts.com) The link must be placed on the same page as the product that is being sold or displayed.

If you want to use Huckleberry Hearts artwork commercially (1000 copies sold or less) and do not wish to put Huckleberry Hearts name or link anywhere, then you have the option to purchase a NO CREDIT license. The NO CREDIT license gives you the right to use Huckleberry Hearts products but without giving credit. There is an extra fee for this license and you must purchase the license in addition to the set you wish to use. You can purchase the NO CREDIT license here.

Please see our Terms and Condition page for more information on using our artwork commercially.

I wish to use your artwork commercially and sell more than 1000 copies. Do I need to purchase an extended license?

Yes, please contact our staff for more information.

Still have questions? No problem, just send me a quick note and I’ll be happy to help you!

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