Customer Care and FAQ

What size are your digital scrapbook pages?

All digital paper is 12 x 12 inches (30.48 x 30.48cm), with the exception of some of our glitter paper which is 6 x 6 inches (15.24 x 15.24cm).

What is the size of each clipart?

Each set varies, but most cliparts are 6 x 6 inches (15.24 x 15.24cm) at the largest point. Be sure to check the product description for individual clipart sizes.

Can I print your digital scrapbook paper on a 8.5 x 11 paper or A4 paper?

You can print our 12 x 12 inch (30.48 x 30.48cm) digital scrapbook papers on to a 8.5 x 11 inch paper or A4 paper. However, because our designs are square the image will either be cut off on one side of your paper, or if the image is scaled down, you will not be able to fill the entire sheet of paper with the scrapbook image.

Does the clipart have a transparent background?

Yes, all our cliparts are PNG format, which allows for a transparent background.

How do I download my order?

Once your payment has completed, you will be able to download all your files immediately. An email will be sent to you with your order details and download links. Or you can log into your Huckleberry Hearts account from the top of our homepage, then click on files. You can then chose the files you wish to download. If you have any problems downloading your items, feel free to contact us.

I purchased an item(s) from Huckleberry Hearts, but I lost the files. Can I download the files again?

Your files are available to you on Huckleberry Hearts for as long as you have an account with us. You may download the items as many times as you need. However, we recommend that you download your items and store them in a secure place as items are occasionally removed from our store and will no longer be available for you to download. We also ask that you use your Huckleberry Hearts digital art in accordance with our License page. You are not allowed to share or give away your Huckleberry Hearts digital art.

Can I share the files I purchased from Huckleberry Hearts with a friend?

No, you cannot share Huckleberry Hearts digital art, even if its for personal use. Please see our Licenses page for more detailed information on how our art can be used.

Can I use Huckleberry Hearts art in items I sell?

Yes, you can use our art in items you sell! However, we recommend you visit our Licenses page for all the details of how many you can sell, how you can use our art, and what you cannot do with our art. If you still have questions about using our art in your creations, please feel free to contact me.

I want to use some of your digital art on my blog/website. Can I do that?

Yes you can! You are welcome to use our digital art in your personal blog or website. You can find more information about using our art in your business on our Licenses page. If you have any additional questions regarding using our art on your blog/website, please feel free to contact me.

Can I give away my project I made using your art in a giveaway on my blog/website?

You can use Huckleberry Hearts graphics on personal or non-profit projects without credit. If you share your personal/non-profit project (ex: as a giveaway or freebie) on your personal/non-profit site, blog or social media all Huckleberry Hearts artwork must be flattened, uneditable and unextractable. Please note, you cannot share Huckleberry Hearts designs as-is. Please see our License page for more information on this topic. If you have further questions regarding this topic, please feel free to contact me.

Can I use your digital art as part of set of digital art I sell on my website/store?

No, you may NOT resell Huckleberry Hearts designs in the same or substantially the same form as a standalone product or bundled with other products (such as digital, clipart, or scrapbook bundles). You must transform the licensed material by altering to such a degree that you create an entirely new creative work. If you have questions regarding this, please feel free to contact me.

Do I need to buy a license to use your digital art commercially?

No, you may create an unlimited number of end products using Huckleberry Hearts designs so long as those products are solely made by you. For more information about this, please visit the licenses page.

Still have questions? No problem, feel free to contact us.